GENERAL SALES CONDITIONS (Consumer)

Introduction

The goods purchased on the website http://shop.malvi.net are directly sold by the company Malvi & Co. Srl, registered office at Via Larga n. 7 – 20122 Milan, Income Tax and VAT Registration number 05199130963, registered in Milan’s Trade Register with the number MI1804056.
Malvi & C. Srl sells its goods on the website http://shop.malvi.net and carries out its e-commerce business.
The following General Sales Conditions regulate the e-commerce process. Only registered Customers can purchase the goods displayed on Malvi & Co. Srl website.
Customer has to read and agree these General Sales Conditions entirely before completing the purchase process. All the information have to be read, understood and wholly accepted at the time the Customer makes an order.
The Customer will accept these General Sales Conditions and exempt Malvi & Co. Srl from different conditions except if there will be a prior written agreement between Malvi & Co. Srl and the Customer.

General conditions

All the goods displayed on Malvi & Co. Online Shop can be purchased only by registered users, until stocks run out.
All assortment is compelled to the availability of the moment. Malvi & Co. Srl has the right to change quantity of the products on the website at any time. The Customer will be immediately informed if his order cannot be processed due to the lacking of the requested product.
The prices of all the goods on the website are expressed in EURO and VAT, duties and taxes exempted by the origin country or the destination country. Shipment cost, if applicable, are clearly showed during the purchase process.
Malvi & Co. Srl has the right to promote sales conditions or offers of the goods displayed on the website. Promotional conditions will be decided by Malvi & Co. Srl and will be communicated to Customers.
Malvi & Co. Srl has the right to accept or refuse the orders received. The company will inform the Customer if it’s not possible to accept his order.
When the Customer send his order to Malvi & Co. Srl, it’s assumed that he has read all the information reported during the purchase process and he accepts these General Sales Conditions completely.
The order form will be filed on the website database for the period necessary to process and deliver the order.

Purchase process

The Customer can place the order only if he has already completed his registration on the website. To be registered on the website, the Customer has to fill in a form with his personal datas and his email address. These informations will be considered in accordance with Italian personal data protection law (for more information about personal data treatment, please look at the Privacy Policy page. After the registration on the website the Customer will have a personal account and enter in the website with a username and a personal password that are strictly private and confidential.

The User undertakes to make diligent use of his access data, not to make it available to third parties and to inform Malvi & Co. Srl of the loss or theft thereof or possible access by a non-authorized third party, in such a way that the User account can be immediately blocked. The User, registered on the website by means of a username and password, for the use and custody of which he is fully and exclusively responsible. The User is also responsible for the veracity of the personal data provided to Malvi & Co. Srl.

After completing the purchase process on the website, the Customer will receive, within 2 working days, a written confirmation by the customer service. In this confirmation it is indicated the exact amount that the Customer has to pay (total value of the order and shipment costs, if applicable). The Customer has to arrange the payment of the entire amount due within 2 working days by bank transfer.

The order will be shipped only after the complete amount will be credited on Malvi & Co. Srl bank account. If the Customer will not pay the complete amount due to Malvi & Co. Srl within 2 working days after customer service confirmation, his order will be considered cancelled and the goods will be considered free.

In Europe Free Shipping on orders over 150 €.

Mistakes and inaccuracies

Malvi & Co. Srl main target is to satisfy its Clients and for this reason the company will make any efforts so that all the informations on the website will be updated immediately.
Even if the company will do the best to avoid any mistake or inaccuracy, it’s impossible to guarantee that in the website there isn’t any mistake. The website can bear keying in mistakes, inaccurancies, omissions and some of them can refer to product price or product availability on stock or product general information.
Malvi & Co. Srl has the right to amend mistakes, inaccuracies or omissions even after an order has been placed, but will inform the Customer immediately.
Malvi & Co. Srl has the right to change and update the informations on the website at any time.

Authenticity warranty, copyright and brands

Malvi & Co. Srl guarantees tha authenticity of all the goods purchased on the website.
All intellectual property rights connected to the on line shop such us brands, service brands, image brands and copyrights are exclusive property of Malvi & Co.Srl. All pages, images and contents of this website are under Malvi & Co. Srl copyright. Any page or content of this website can be reproduced only without prior written authorization from Malvi & Co. Srl. Any not authorized use will be prosecuted according to the law.

Changes in General Sales Conditions

The General Sales Conditions are governed by the Italian law (in particular by legislative decree n. 206 of 06/09/2005 – clauses from 50 to 67 – and by legislative decree n. 70 of 09/04/2003 on e-commerce) and shall be interpreted accordingly.
Malvi & Co. Srl has the right to modify these General Sales Conditions at any time. Changes, modifications, cancellations or additions will have immediate effect as soon as they will be communicate on the website by notes. As soon as the note will be published on the website, the Customer will be considered informed of the changes for the later accesses and supposed be agreed with the new conditions.
Any dispute arising from and in connection with the General Sales Conditions and/or the sale and purchase agreements shall be submitted to the exclusive jurisdiction of the court of Milan.

Contacts

For further information and assistence on the on line shop and/or on the methods of purchase on the on line shop and/or on the sale and purchase agreement, the Customer may contact Malvi & Co. Srl customer service by email shop@malvi.net or by phone +39 0437 927411, from Monday to Friday: from 09.30 to 12.30 and from 14.30 to 17.30.